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Quality Healthcare and Mental Health Services: A Key Factor in Employee Recruitment, Retention, and Productivity

In today’s competitive business environment, attracting and retaining top talent has become crucial for the success of any organization. Offering a comprehensive benefits package that includes quality healthcare and mental health services not only contributes to a healthier workforce, but also helps companies in achieving their recruitment, retention, and productivity goals. In this blog post, we will explore the impact of access to quality healthcare and mental health services on employee performance and retention, and present data to support our argument, including pertinent data from the World Health Organization (WHO).

The Importance of Quality Healthcare and Mental Health Services

Healthcare and mental health benefits play a significant role in employee satisfaction and their decision to join or stay with a company. Research has shown that employees who have access to quality healthcare services are less likely to miss work due to illness, leading to higher productivity levels (1). Similarly, mental health support can prevent burnout and improve overall well-being, resulting in better employee performance (2). According to the WHO, work-related stress affects a large number of workers globally and is associated with poor mental health, which can lead to decreased productivity and increased healthcare costs (7).

Employee Performance and Retention

Reduced Absenteeism

Employees with access to quality healthcare services have fewer sick days, which directly impacts their productivity. A study published in the Journal of Occupational and Environmental Medicine found that employees with access to high-quality healthcare had a 28% reduction in absenteeism (3). The WHO emphasizes that promoting mental health at work can lead to a reduction in absenteeism and staff turnover, as well as improved productivity (7).

Improved Mental Health

Companies that provide mental health support for their employees witness a decrease in stress and burnout, leading to better performance. A meta-analysis of workplace mental health interventions found that employees participating in such programs experienced a 23% increase in work effectiveness (4). WHO data shows that mental health issues contribute to 30-50% of all work-related disability cases, further highlighting the importance of mental health support in the workplace (7).

Enhanced Job Satisfaction

When employees feel that their employers care about their well-being, they are more likely to be satisfied with their jobs. A study from the International Journal of Health Policy and Management revealed that there was a significant positive correlation between the quality of employer-provided healthcare and employee job satisfaction (5).

Increased Retention Rates

A comprehensive benefits package, including quality healthcare and mental health services, can be a deciding factor in employee retention. A survey conducted by the Society for Human Resource Management (SHRM) found that 56% of employees ranked healthcare benefits as a key factor influencing their decision to stay with their current employer (6).


Invest in Your Employees

Investing in quality healthcare and mental health services for employees is not only a socially responsible move for businesses, but also a strategic one. By providing these essential benefits, companies can improve their employee performance and retention, which ultimately leads to increased productivity and a more successful organization. Data from the World Health Organization supports the importance of mental health support in the workplace, further emphasizing the need for businesses to prioritize the well-being of their employees.



  1. Baicker, K., Cutler, D., & Song, Z. (2010). Workplace wellness programs can generate savings. Health Affairs, 29(2), 304-311.
  2. Awa, W. L., Plaumann, M., & Walter, U. (2010). Burnout prevention: A review of intervention programs. Patient Education and Counseling, 78(2), 184-190.
  3. Goetzel, R. Z., Ozminkowski, R. J., Sederer, L. I., & Mark, T. L. (2002). The business case for quality mental health services: Why employers should care about the mental health and well-being of their employees. Journal of Occupational and Environmental Medicine, 44(4), 320-330.
  4. Martin, A., Sanderson, K., & Cocker, F. (2009). Meta-analysis of the effects of health promotion intervention in the workplace on depression and anxiety symptoms. Scandinavian Journal of Work, Environment & Health, 35(1), 7-18.
  5.  Poulose, S., & Sudarsan, N. (2016). Employer provided health insurance and job satisfaction. International Journal of Health Policy and Management, 5(8), 465-471.
  6. Society for Human Resource Management (SHRM). (2018). Employee benefits: The evolution of benefits. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/benefits/pages/the-evolution-of-benefits.aspx
  7. World Health Organization (WHO). (2019). Mental health at work. Retrieved from https://www.who.int/news-room/fact-sheets/detail/mental-health-at-work